Our customers depend on us to provide exceptional service. We do our best to meet and exceed their high standards. Here's what some of our customers say about out efforts.
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What our customers say...
"So thank you so much, your choices were very well made and I had a fantastic month away. Of course it was even better that you arranged for England to win the Ashes as well!"
"Just a quick email to say a big thank you for organising our dream trip. Over the 3 weeks everything went without a problem. Flights, hotels, ticket allocation, everything was done for us.
The Hayman Island was great, our wedding was perfect, and even though it all had to be changed at the last minute due to the weather... the staff and food were fantastic.
Everything in Sydney was breathtaking, the New Years Cruise was amazing, a must for anyone. The Ashes were brilliant and not just because we won!!! We had a few guys from our town who we know stay in the same hotel!! So that was fun, and most people we spoke to at the Cricket had booked through Freedom Australia and everyone agreed you were all helpful and friendly, we have friends booking a trip to Oz and have told them to call you.
So THANKYOU from Phil & myself and lots of happy men at the cricket."
Justine & Phil
"We arrived back home yesterday and I wanted to send you a quick note to thank you so much for your contribution to our fantastic holiday. Everything worked like clockwork. All the vouchers, coupons, transfers, hotels, car hire etc worked a treat and of course the Ashes package itself (including the right result – how did you manage that??) You did a fantastic job interpreting our brief and I want you to know how much it is appreciated.
I just wanted to say a big thank you for arranging our holiday to Australia. We have just returned having had an amazing time. Everything went perfectly... flights, transfers, trips, accommodation etc (including the Ashes result)! We will certainly be in touch with Freedom when we arrange our next visit down under."
Gareth Jones & Family
"I just wanted to send you both a brief note to recognise the super work of two of your staff. My husband, Dave, and I recently had a holiday in Australia organised by Mags and Amber. They were so helpful, knowledgeable and friendly that they made the whole process both easy and efficient. Everything was very well organised and accurate but also their knowledge and advice helped us to put together a very exciting holiday. They worked seamlessly together and were extremely prompt in all their responses."
Alison and Dave Jackson
"We have just returned from our holiday in Australia and would like to thank Freedom Australia for all the help with planning and booking of our trop.
Everything went like clockwork and all the hotel/apartments were of the highest standard. We have been most impressed with the organisation of everything, from the car hire to the excursions.
We most certainly will be recommending Freedom Australia to our friends and will be using you again when the next Ashes Cricket tour is in Australia.
Many thanks once again for making this a trip to remember."
Elaine & Frank Bowall
"I would like to thank you ever so much for organising our trip. It was brilliant! All your hotel choices were fantastic for the budget we had set you. They were spacious, clean, comfortable and the staff were all friendly. The tours you booked us for Northern Territory, Kings Canyon was one of the highlights of our epic adventure. The flights ran perfectly smooth too! It could not have been better and its all thanks to you guys. I would definitely recommend Freedom Australia to anyone travelling to that side of the world and I will definitely use Freedom Australia for my next trip there.
Thank you so much."
Nasreen (on behalf of the other girls too)
"Having just returned from my holiday in Australia, I wish to bring to your attention the excellent help we received from your travel consultant, Mel Baker.
Her organisation of and the suggestions to our itinerary were first class. Her phone manner and the professionalism she displayed dispelled all of my initial reservations of organising such a trip by telephone.
We will certainly recommend your company to anyone thinking of making a similar trip."
"My family and I have just come back from our 3 week holiday to Australia and Hong Kong and I just wanted to thank you all for brilliant organisation and holiday planning. Caroline did the initial planning and booking, so thank you. The itinerary was perfect for what we wanted to do and even the bits where I thought we might be rushed because of flight times etc. Just flowed from one thing to the next.
We all (including 2 teenage daughter) loved every minute of our trip and kept saying ‘we can’t believe we are here!’.
Thank you once again and we will definitely be going back!"
"We would like you to know what excellent staff you have, and what a great service they provide.
Our holiday got the hat-trick of potential problems – volcanic ash, unrest in Bangkok and the BA strikes, but all were sorted painlessly for us by Joanne. Mel had done a brilliant job of planning a fantastic itinerary. Throughout all the changes Joanne and the rest of the staff involved handled everything calmly, professionally and cheerfully.
When they said they would do something e.g. call us, we were called at spot on the time. We really felt looked after with no worries for us at all during our holiday.
We cannot praise them enough."
Russ & Sandy Kell
"I just wanted to let you know that we all had the most fantastic time on our trip and three weeks after arriving home and we are all still in the holiday mood! Thank you so much for your help with the finer details, so many highlights I can’t pick one."
Alison, David Ed & Olly Warner
"Thank you so much for arranging our trip to Australia, New Zealand and America. We had a fantastic time, we did and saw so much and have an enormous number of special memories. Snorkelling at the Great Barrier Reef, Helicopter trip to the glaciers in New Zealand are just two of the highlights.
Our only regret is that we were not able to spend more time in both Australia and New Zealand but should we return to either country we will certainly book our trip with Freedom Australia.
Thank you again and please pass on our thanks to your colleagues involved with our trip. Ot worked like clockwork."
Julie and John Morris
"This is just to thank all involved in the arrangements for our holiday from which we have just returned. The accommodation/flights/transfers etc were excellent once again using your company has proved a good choice and we will use you again. We have also recommended you to friends. So once again many thanks for a job well done."
Tony & Janet Bell
"I wanted to drop you a line to say how much we enjoyed our holiday and all the arrangements you made for us – we arrived home yesterday.
Everything went 100% smoothly – the accommodation was all in great locations and good standard (Paihia was superb) and everyone was expecting g us.
The flights were great (especially when BA upgraded us from Singapore) but I have to say that Qantas Premium economy is superb so if you are ever looking for a recommendation, that’s one.
In summary you guys have impressed us all the way and totally delivered on what you offered us helping to make our special holiday a really great event."
"I am writing to say a big thank you from all of us in the Haley family for making our trip to Australia so memorable.
Everything that you had booked for us was spot on!! The flights were all on time, the accommodation was all as stated in your brochure and the weather was perfect – although I know that had nothing to do with you!! Or did it??
Well I could go on and on but I won’t. But I really wanted to thank you all at Freedom Australia and especially Nancy who, I am sure at times could have strangled me with all the demands we put on her, for making this trip so wonderful.
I would definitely recommend your company to anyone travelling to Australia and I already have in fact done so.
Thanks again and keep up the good work!!"
Karen, Terry, Daniel and Ryan Haley
"I wanted to write and thank you for organising the most amazing honeymoon ever!! We had the most fabulous time and every element that you suggested was great."
"I wish to say that my family and I are extremely pleased with the service provided by Freedom Australia. IN particular, the manner in which you addressed all of our concerns (in what was our first long-haul holiday) and the choice of apartments in our three-centre holiday. The On The Beach apartment was particularly good and the on-site management, first class. And Emirates were an excellent carrier.
I have (and will continue to) recommend your company to my family and friends."
"Just to say what a fantastic time we had. EVERYTHING went well, the accommodation was more than we expected, and Trinity Beach apartment was idyllic. AAT Kings service was more than spectacular, thanks to Tony and Dave. What a grat job you did. Thank you for a wonderful experience. Thanks to Linda for her patience."
Ian & Rose
"I’m just sending my personal thanks for the holiday that was arranged for me to Australia. I have just returned from my destinatation, and I appreciate the set out itinerary that was outlined and prepared. I value your service and will fully recommend your company to others. I will certainly use your agency again for any future holiday plans to Australia.
"I would just like to extend my thanks to Caroline, the Travel Consultant who dealt with my itinerary for her helpful and friendly attitude in providing a sound and smooth running travel plan. I was delighted with the accommodation which I believe was good value for money and the selected tour company which operated my excursions for their expertise and competency in delivering an enjoyable trip.
Once again, thanks for providing a professional level of service and for offering the best value of customer satisfaction, to round off a memorable trip."
"Having just returned from our very first visit to Australia which was organised by your company, I had to write to thank you for a first class service in providing us with a once-in-a-lifetime holiday.
The whole trip was superbly organised with perfect timing on flights, and, as I said, wonderful accommodation in all three ports of call."
Malcolm and Linda Farrar
"I would like to complement your staff for the superb holiday to Australia and New Zealand that they put together for me and my wife. With 11 flights, 3 tours, 11 hotels/apartments, 1 motorhome and 1 ferry crossing there was ample room for the odd slip-up, but everything ran like clockwork. From the outset your consultant who made the arrangements was patient, knowledgeable, pro-active with suggestions and quick to respond. My concern that some of the accommodation selected was in apartments was completely unfounded. Indeed, the apartment at Quay West in Sydney overlooking the Harbour Bridge and Opera House from the 19th floor was outstanding. All of the accommodation was ideally positioned for a tourist visiting a city.
Thank you once again to you and your staff for a great holiday. I would unhesitatingly recommend your company to anyone wanting to holiday in Australia and New Zealand."
"Having just returned from an amazing visit to Australia I am writing to say many thanks for your efficiency, help and advice in making our trip so enjoyable without any worries or concerns along the way.
Hopefully we will visit Australia again and would have no hesitation in booking it through Freedom Australia next time and certainly would recommend you to any of our friends or relatives after the excellent service we received.
Thanks again for arranging such an excellent package for our visit to Australia."
Mrs M J Friend
"We write having just returned from an amazing holiday which you were kind enough to arrange for us. In each country the arrangements you had made through your agents were excellent. We were always known in advance and only had to mention our name and hand over the vouchers to receive very good service.
This was quite a complicated holiday and many things could have gone wrong. Nothing did and we thoroughly enjoyed ourselves.
So thank you again. Your team have been friendly, helpful and efficient throughout. We would be happy to recommend your firm to anyone and have already done so to friends."
Julian and Rhona Watson
"Just thought I would drop you a line to say a very very big thank you from us all. Our trip to “Aussie” has been an absolutely fantastic experience and one which we will remember for the rest of our lives. All of your planning worked wonderfully well and everything on our itinerary was made incredibly easy from pre booked hotels, airports and internal flights to car hire etc. We couldn’t have achieved so much without your expert and very professional help.
Again our sincere thanks to you for your efforts on our behalf and we look forward to being able to use Freedom Australia again in the future."
"My wife and I have just returned from an outstanding holiday to Australia which was organised by yourselves.
This was a holiday of a lifetime for myself as I had always wanted to see the country since I was a small boy. In retirement I have finally made it.
All the plane, train and coach transfers went very smoothly and we thought AAT Kings were excellent with the driver both driving and giving the commentary. As well as a holiday it was an education.
The accommodation you chose for us was of a very high standard, we have nothing but praise. We especially rated Mounts Bay Waters Apartment in Perth and could have easily enjoyed a week there!!
All your staff were excellent but please convey our thanks to Nancy in particular, she’s a star."
Clive and Diana Thundercliffe
"I just wanted to write and express my gratitude to you for successfully organising such a memorable ‘trip of a lifetime’ on my behalf. I had a wonderful time in Singapore, New Zealand and, of course, Australia and this was certainly due much of the time to the trouble free travel arrangements being extremely well organised.
It’s all too often we are, as a nation, only too quick to put pen to paper when making a complaint, but it’s rare that we remember to thank those who make a difference in our lives. It is for this reason I wish to say a very big THANK YOU Anna for your excellent organisational skills and the professional manner in which you have provided me with first class customer service.
Neither my friend Karen in New Zealand, no I, experienced even the smallest problems – everything went without a hitch from beginning to end. I am one very happy customer and if I am ever fortunate enough to be able to fly to Australia or New Zealand again, I will certainly return for your assistance.
Anna you are a most competent ambassador for Freedom Australia and I tahnk you once again for all your sterling efforts in helping to make my holiday so memorable."
"Many thanks for the holiday of a lifetime that you organised so well for us last year. Our holiday to Singapore, Australia and Hong Kong went without a hitch, the flights were all great, the connections on time and the hotels you booked were marvellous.
My wife and I were so thrilled about this holiday we have not stopped talking about it for a month, all our friends were so impressed with the service we got from you that I dare say many of them will use you in future. Next time we visit our son in Australia you will be our first port of call.
Many many thanks for such a wonderful holiday"
Terry & Shirley England
"Now that we have recovered from our fantastic holiday in Australia and New Zealand via Hong Kong we would like to thank you for all arrangements you efficiently made for our holiday.
From arriving in Hong Kong for our 2 night stay, the flights to Melbourne and being met by the best and most informative tour operator – Gail Rickards – and the most amazing 13 day tour by AAT Kings in Australia everything went like clockwork and we were able to sit back and enjoy !!!!!
It was certainly a holiday of a lifetime for both my husband and self and we cant thank you enough for arranging it for us.
Once again, thank you Suzanne and we would certainly recommend your company to family and friends."
Carol and Don Watt
"Could I express our thanks for the very prompt and courteous assistance we have received from all your operatives but particularly Gemma who has put together an extremely well thought out package for our forthcoming holiday in Australia.
Gemma’s unfailing courtesy and helpfulness have been outstanding we could not have wished for a nicer person to deal with.
We shall certainly book with you again."
"I have just returned from my holiday to Australia and want to thank Freedom Australia for ensuring we had a fantastic time. From booking the holiday to experiencing it was nothing but a pleasure. This was our first trip to Australia and as you can imagine going to a new country and using a company you have never used before is a little bit of a leap in faith and I confess some nerves but any worries I may have had were a complete waste of my energy!
All apartments were of an excellent standard. We were expected by all. Our pick ups were on time. I especially recommend George of The Beach Terraces in Port Douglas for being so helpful to us.
Please thank your team for me for helping put together a lovely holiday, for ensuring all was smooth sailing from start to finish and because of this our trip to Australia was a huge success."
"I would like to give a very big thank you for the way that you organised such a wonderful holiday.
It was clearly the best holiday that I have ever had and I can not put into worked the sheer enjoyment that I had. The accommodation was outstanding the trips so well organised and the flights excellent. In fact the whole trip was just wonderful.
Again thank you for such a wonderful and memorable holiday and I will not hesitate to recommend you to everyone that is looking to have a holiday in Australia."
"... Finally, we would endorse Freedom Australia as a great organisation that delivers an excellent quality of service at a reasonable price and in a very efficient and professional manner – well done!"
Lionel and Sue Elliot
"My wife and myself have just returned from a tour of Australia booked through yourselves. I felt that I just had to write to say how superbly it was organised. From the time we left Heathrow, to the time we arrived back home, everything just flowed. AAT Kings couldn’t be faulted, pick ups were always on time and the couriers were first class. Having travelled with various companies over many years, I have got to say that your organisation is head and shoulders above the others. Thank you again and we look forward to booking with you again."
Robert & Shirley Jones
"Am now back and wanted to thank you for a great service. I had a fabulous time and all the trips were very good value – most informative and enjoyable. I did not feel lonely one little bit.
Thank you once again for all your advice and assistance in making this a very memorable trip"
"Having just returned from the most fantastic holiday I just wanted to thank you and your colleagues for making it such a memorable experience.
Everything you arranged went like clockwork, the accommodation both in quality and location was brilliant and the whole holiday I think far exceeded my expectations.
Thanks again for making such a wonderful holiday"
"A very big thank you for arranging our holiday to Singapore, Bali and Australia. Everything went according to plan from start to finish, transfers, absolutely beautiful hotels – unbelievable!!
Thank you so much for all your help, we will definitely be in touch again and will remember your name."
Dianne & Ralph
"You recently organised our two month trip to Australia, via Singapore & Bangkok and both my husband and I would like to thank you very much indeed for helping to make it all we hoped it would be – and more! All the flights and accommodation were superb, especially our upgraded room at the Pathumwan Princess, Bangkok. It was a fantastic way to finish our holiday.
The biggest book was the location of all our accommodation – it could not have been better. It would be difficult to pick out any particular highlight as there were so many, suffice to say it was your knowledge of the places we stayed that made the difference.
We shall certainly be recommending Freedom Australia to any of our friends who want to travel ‘down under’."
Jean and Ken Hall
"We arrived back from our holiday on Sunday after 6 brilliant weeks in Australia. We would like to thank you for all the arrangements you made and I am glad to say they all worked very well."
David and Sheila Hallam
"Just a short note to say thank you for a wonderful holiday to Australia. My hunsband arranged it for our 30th Wedding Anniversary and it was brilliant. I have told my colleagues and already three of them have requested brochures. Once again thanks for all your help in making it a holiday to remember – riding on a Harley around Ayers Rock for one thing!"
Kathi & Eric Mortlock
"It is now some two weeks since we returned from our Singapore/Australia/Hong Kong trip and I just wanted to tell you how much my wife and I enjoyed it, the accommodation/service was perfect and you can rest assured we will be recommending Freedom Australia to anyone who is interested.
Once again many thanks for the splendid job you did for us we will highly recommend you and as my wife wants to return to Australia I will be in contact in another 12 months or so."
"My husband and I have just arrived home after the 6 week holiday you arranged for us to Bali, Australia and Hawaii.
We have had many holidays all over the world but this was by far the best. The hotels were excellent, very convenient to all attractions etc. The flights were also excellent with only 2 hours between flights amazing booking by Rachel. Apollo looked after us very well we were lucky to get a new van.
Next January we are hoping to do New Zealand with you plus several stop overs. You really do take the headache out of booking holidays."
"Just a line to thank you all for a wonderful holiday you all arranged for us in beautiful Australia. We came back on the 16th Nov after four weeks there and thoroughly enjoyed ourselves in Sydney then up to Cairns on AAT bus tours, Bangkok and Singapore.
We will definitely recommend your service to others."
Mr & Mrs K. Hurst
"Thank you for planning my holiday of a lifetime. Every day was an experience to remember from snorkelling to cuddling Koalas to feeding wild dolphins to getting to drive a water taxi in Sydney Harbour. Thailand was brilliant and I got to see my friend in Victoria. Flights were all good and SUPERB accommodation. Thank you so much for help and advice."
"Just a line to say thank you for organising the holiday which I and my daughter have recently taken. Everything you organised went like clockwork and the holiday really was the experience of a lifetime. The people in Australia like all the staff at your company were all friendly and genuinely interested in what we were doing and could not have been more helpful.
I would and will recommend you in the future and I will certainly be in touch in a couple of years to make arrangements for my next trip."
"We are writing on behalf of our family group to thank you, and all your staff, for the excellent service we have received in the organising of our recent holiday in Australia / New Zealand.
In particular, we wish to highlight all the effort Jackie put into ensuring all our needs were met, down to the finest detail. Her planning, organisation and enthusiasm were first class, nothing was too much trouble.
The service you provided is excellent and we shall certainly be recommending your company to our friends and relatives, and also hope to use you ourselves again sometime in the future."
Les & June Booker
"I just want to thank you for arranging a most enjoyable holiday to Australia. Every small detail was extremely well arranged and we did not have any problems in Singapore, Australia or Bangkok. Everywhere we went the arrangements were superb.
Both my wife and I would like to thank you for arranging such a wonderful holiday."
"Thanks to your knowledge and advice we were able to have the most wonderful holiday, taking in Hong Kong, New Zealand and Singapore. Everything was great"
Carol & Yvette Mitchell
"Thank you for arranging our trip to Australia. We had a great time and everything went smoothly. We hope to do it again in the not too distant future. Once again thank you."
"We have just returned from a fantastic trip and wanted to write to let you know how appreciative we are of you and Freedom Australia.
From the beginning you were lovely to deal with. You handled our numerous changes without fuss and the confirmations were always with us within 24 hours. Promises to call us back were always kept – a rarity these days.
The trip itself was hitch-free. The flights were good (the business class upgrade was well worth the extra money) and the accommodation fantastic. Apartment Hotels are so much better than traditional ones – we had so much space
We have recommended you to friends who are planning a trip to Australia later this year. We are hoping to go back next year and to include New Zealand, so we’ll be in touch!
Thank you again for a great service"
Jan & Tony Delves
"We have just returned from an absolutely fabulous holiday arranged by you and your colleagues at Freedom Australia. We have travelled on planes, trains and busses and everyone has been on time and have been met y friendly, helpful and courteous people wherever we have been. The hotels and apartments you booked have been excellent. The apartments in Brisbane, Sydney and Perth being particularly good.
We would like to thank you for your care and time in making our arrangements for this holiday and will certainly recommend you to our friends."
Norma Thompson & Gertrude Jones
"Just a note to thank you and everyone in the Freedom Australia team for organising such an amzing trip for us. We loved every minute of our holiday and had some wonderful experiences. Everything ran incredibly smoothly from the moment we left home until the moment we arrived back. All the flights were on time, the accommodation was ready and of a very high standard in great locations and all the transfers were waiting. Even our vegetarian meals on the flights arrived without us having to mention it.
We could not fault a single thing and that was due to the excellent knowledge and service provided by you and your company. We would recommend Freedom Australia to anyone wishing to make a similar holiday."
Jayne, Dale, Liam & Daniel Mullane
"Many thanks for your time and efforts in dealing with our holiday arrangements. Just hope your nerves are still intact! Your help and assistance has been much appreciated. I don’t know whether Freedom Australia have GEM (Going the Extra Mile) awards, but I would certainly nominate you!
Once again, many thanks and best wishes for a happy and stress free New Year."
"We have just returned from our holiday in Australia and I want to express our thanks to all at Freedom Australia for what were impeccable arrangements.
With such a complex itinerary, we expected a hitch (or even many hitches) somewhere along the line, but every single arrangement went perfectly – every hotel, every tour, and every connection, be it bus, train, boat, or plane, was arranged to perfection. The only deviation was that our three day cruise on the Murray River turned out to be a four day cruise, but we bore that change with fortitude – the pain of an extra day cruising!
Anyway, we loved Australia and every minute of the holiday and I just wanted to send our appreciation of a job well done."
"On behalf of my wife, and myself, I am writing to thank you for the arrangements you made on our behalf for what was a wonderful holiday. The hotels you booked for us were first class, the campervans were of the standard we hoped for, taking us a total of 6100km around the south and north islands. We had no problems with our flights, having the seats we requested on each journey, you did us proud thank you again."
Mr & Mrs M.Cloak
"We have just returned from a wonderful holiday in Australia, and I am writing to thank everyone, especially Jackie, who helped in the planning and preparation of our trip. Everyone I spoke to at Freedom Australia was extremely helpful whenever I rang, and dealt with all queries, no matter how trivial, professionally and reassuringly.
We spent three weeks travelling down the east coast. All our transport connections went like clockwork and the accommodation at each location was top class.
Thank you very much once again. We shall certainly be recommending Freedom Australia to anyone planning a trip 'Down under'."
Deborah and Terry King
"We’d just like to thank you and your colleagues for making our holiday a trouble-free experience and one we shall never forget. Everything went smoothly and we even got our luggage back. All our accommodation was superb, especially the Quay West apts in Sydney and the Conrad in Singapore. All the organised trips were brilliant and well worth the outlay. Once again, thank you Freedom Australia!"
Chris Merrick, Sue Shoesmith, Rita and Alan Hance
"We have just returned from our hols in Australia. We both had such a fantastic time. All the places we visited were terrific and the hotels were first class. Everything ran like clockwork and we would like to thank you and your team for making this holiday possible. We have such happy memories."
"I felt that I just had to drop you a line to thank you and the rest of the Freedom Australia staff, for the courteous and helpful way in which you arranged our booking, and the way in which you dealt with our many queries regarding our Australia trip."
"...I had been in contact with 3 other tour operators before I spoke to Suzanne but, although your company was not the cheapest, none of them offered the advice and inspiration that Suzanne gave me. I hope you will once again pass on my thanks to her and may I congratulate you on the excellent service given by your company."
"Please convey my sincere thanks to Jackie, who’s helped me put together a five week holiday itinerary.
Her enthusiasm is fantastic and a credit to your company – despite many questions and a number of changes, Jackie always did everything possible to make sure my requirements were met and her suggestions to ensure we have the best possible holiday have been exceptional."
"Having had a great holiday travelling the east coast of Australia, do you by any chance have itineraries for the South and West coasts?
Thank you very much for organising such a fantastic holiday for us"
"Just a quick email to thank you for organising my holiday to Australia, we had a great time!
The bridge climb in Sydney was fantastic, the Red Centre was well worth visiting and of course the highlight in Melbourne was of course.... Ramsay Street! The Great Ocean Road was very pretty too.
"Many thanks for your arrangements regarding the hotel accommodation and tours within Australia Jackie. We had a wonderful time and were very pleased with all the accommodation you reserved for us. We do hope to make a similar trip in the future and will therefore no doubt be in touch with you again."
"We write to thank you for arranging our holiday to Australia with extended stopovers iin Bangkok and Hong Kong. The arrangements were faultless, each accommodation was as described and perfectly situated and suitable for our purposes and magically you even managed to convince all five of the flight providers, and the Sun Lander train from Brisbane to Cairns to work completely to schedule. Not bad considering the huge distance involved. We had a really splendid time.
We will certainly recommend your company to our friends and if lucky enough to return to that part of the world will use your services again.
Thank you again for all your efforts"
Fiona and Andrew Lansdown
"We had a fantastic time in Australia, mostly because of your excellent organisation. We went scuba diving on the Barrier Reef on Xmas day, hot air ballooning on 27th December, had “alfresco” dinner/dance overlooking the harbour bridge on New Year’s eve and of course the Bridge Walk on New Year’s Day. Lots of lovely memories.
Had such a good time in fact that I am thinking of jacking everything in here and going back – risking finding a job or at least a sponsor while I’m there. Am I mad?"
"Regrettably our holiday to Australia is now over. We are back in the UK, recovering from jet-lag and with just our sun tan, photos and memories to remind us of the great time that we had during our adventures both in our stop-over point of Kuala Lumpur and then whilst in Australia.
Before work routine sets in again and my mind becomes filled with things ahead, I feel that I must just write to yourselves to say a thank you for the excellent travel arrangements that you compiled for us.
Everything worked perfectly – I was impressed with the smoothness and efficiency that covered all the flight details etc. And with the clear information and communications from yourselves. It took a large chunk of the worry factor out of our trip.
Thank you again."
Geoff & Jenni Swain
"I would like to pass on my thanks and compliments to the quality of your sales team. From my beginning to check out companies for our New Zealand trip, Freedom Australia came up trumps. The request for a brochure – it arrived the following day. Phone manners brilliant – and our ‘special’ holiday planner Allison, just superb.
I have travelled a lot, and have used many companies, but your knowledge, charming, hard-working staff have impressed me more than any other company.
Congratulations, and do pass please pass on our sincere thanks to Allison."
Julie Porter and Anthony John Clarke
"Just returned from a fantastic holiday booked through you. Everything was perfect... hotels were first class. New Zealand tour was faultless! And to finish off, Hawaii was the icing on the cake. Hotel was perfectly located. Again, thank you for everything."
Bryan and Helen James
"I just wanted to say a big thank you because we had the most wonderful time. Everything went perfectly. We were so lucky with the flights and weather, which I know you have little control over, but everywhere we stayed, which you did recommend, was brilliant too, we really have no complaints about the service, cleanliness or facilities everywhere we went. Everything we did (which was loads!), went really well, we thought everything was excellent value for money.
I must say that I would thoroughly recommend your services to anyone else, you have dealt with everything so well, and if we are lucky enough to go back to Australia again, we’ll be in touch then!"
Lesley, Richard, Simon and Christopher Howse
"I just wanted to let you know that we had a fabulous time both in Singapore and Perth and all the arrangements went smoothly. We really enjoyed our experience in Singapore, whoch was very busy, but the lights for Christmas were lovely, and we saw the concert on Orchard Road on Christmas Day. We went to Jarong Bird Park and Sentosa Island which was beautiful.
We packed such a lot in and couldn’t have had a better time and I really want to thank you so much for all your friendly help and guidance, it really made all the difference. We have and will continue to recommend you to friends and family alike."
"I would like to thank all at Freedom Australia for our recent holiday to N.Z. & Australia. Everything went according to plan, weather was very good and the accommodation ideal for our type of holiday."
"I am writing to express our sincere gratitude on the arrangements that were made by your firm and its associates in making our holiday to Australia and New Zealand such an enjoyable experience."
Joan Murphy (Mrs)
"Sadly we are now back in the cold UK, but our time down under was superb! A major contribution to the success of the holiday was the helpfulness and professionalism of your staff. All accommodation was first class and perfectly met our requirements."
The Baker family
"My friends and I would like to say a very special thank-you for the excellent service of one of your staff.
When I rang Freedom Australia it was Julie I spoke to, she has been magnificent in creating itineraries to take in Japan, Australia, New Zealand, and Singapore. We must have changed our minds on 8 or 9 times, Julie has obviously got unlimited patience and tried to oblige on every occasion.
I have often though to write to a company on receiving excellent service but have never done so, on this occasion we all felt that Julie deserved recognition for always being polite and courteous, and never failed to find out any information we asked for, far and above her duty I am sure.
In conclusion please express our very grateful thanks."
Mrs Valerie Dearie
"I write to say thank you for all your help with booking my family’s trip to Australia in August this year. From the initial service I received with queries over the phone through to the final booking process, all was made easier by your helpful & friendly staff. And I continued to be impressed by your work when we arrived in Australia, as all the hotels & apartments you had selected for us to stay in were excellent quality, were central in location and gave a warm friendly service.
I will most certainly be recommending Freedom Australia to friends &family who want to book a tailor made trip to Australia and I know that when we travel there again, we too will certainly use your company.
So thank you again for all the hard work you put in to making our trip an unforgettable one."
Zoe Ellis & Family
"Earlier this year, you booked a holiday to Australia for myself and a friend. We travelled in the summer and it was absolutely fantastic.
I am writing to thank you so much for the superb recommendations, smooth booking and excellent organisation of our travels. During our 3 week adventure, we did not have one problem with flights, accommodation or transfers and for this we must thank you."
Jenny Thompson & Lucy Gibson
"We would like to take this opportunity of thanking you for arranging our trip to Australia for us. Everything from flights to apartment hotels went so smoothly and the trip was wonderful. The apartment hotels were superb and the staff so friendly and helpful and likewise the hotels in Singapore and the Couriers who were there to greet us."
MJ & BV Huggett
"Just a short note to thank you and the Freedom Travel Team for all the arrangements made for my wife and myself on our 30th wedding anniversary trip to Singapore – Australia & Hong Kong.
We had a fantastic time – met all our long lost relations saw the Blue Mountains and Ayers Rock at sun rise and sunset visited Alice Springs & walked Sydney Bridge at Sunset and so many more things !!!! the weather was great everywhere and everything went like clock-work.
Thanks once again arranging our trip of a lifetime we will never forget the experience and happy moments."
Philip & Susan Gage
"We have had a fantastic holiday, so sorry it is near to the end. Thank you for all the arrangements, everything has worked out perfect. We’ll definitely look to Freedom Australia for our next holiday down under. "
"I am writing to thank you for helping to organise the most wonderful holiday that I have ever had.
Australia was just simply fantastic the people the climate and the scenery, all combine to make our recent holiday better than we had ever imagined.
This is in no small part to the staff at Freedom Australia who assisted us at every turn, everything worked like clockwork.
Once again many thanks to all concerned at Freedom Australia."
Graeme and Christine Nixon and Family
"I have just returned from holiday and wanted to thank you on behalf of myself and my friend for the itinerary that you provided for us, the holiday itself was needless to say fantastic and the accommodation was superb which added to the wonderful time that we had.
We will have loads of memories from this time and agreed that a big THANKS was in order. We shall certainly be using Freedom Australia again as we are definitely going back (especially Sydney)!!!!!"
"Just a short note to say a really big thank you for arranging the holiday in Australia for us. It was perfect, the hotels were perfect all the trains and planes were on time, the hotel in Bangkok was truly fantastic. All I can say is thank you for a perfect holiday."
Mr Mrs M A Richards
"I just wanted to send a big thank you for all your help in arranging mine and Chad’s holiday to Australia. We had a fantastic time and definitely want to go back!"
Amy Aldred and Chad Daley
"Just to let you know we have arrived back safely. Our holiday in Australia was more than even we thought it could have been. We saw and did so much it was wonderful. I don’t think we could have picked two more contrasting areas than we did, to get the true feeling of Australia. The flights were very good and on time and the accommodation especially the one we stayed at near the Barrier Reef was excellent. The Australian people we met were so warm and welcoming. All our tour guides were great.
In closing, I would just like to thank everyone I spoke to at Freedom Australia for all their help, but especially Jackie for setting up such a wonderful itinerary which allowed us to see so much in such a short time there."
Jackie Mitchell and Family
"Just a short note to thank you and your colleagues for arranging our tremendous trip through H.Kong to Australia."
"We are having a wonderful time. Thank you for all your help"
Harry & Eric Fox
"Thank you very much for the assistance in making my recent holiday – booked through FREEDOM AUSTRALIA such a success!"
Tina C.M. Shepherd
"We would like to express our appreciation to you for arranging our recent holiday to Australia and Singapore.
Every aspect of the holiday from Flights, Hotels and Trips ran so smoothly from leaving home to our return.
Once again a big Thank You"
Betty & Robert Cowling
"Just wanted to say thanks for organising our holiday and to say we had a fabulous time. Everything went really well, no problems with flights and the accommodation was wonderful. Positions in the city were brilliant, especially Sydney. Trinity Beach apartments were fantastic, couldn’t have wanted better for us, wish we could have stayed longer. Singapore was wonderful, hotel was amazing.
Thanks again and I am recommending you to all my friends"
"I had a fabulous time in Australia/Singapore – thank you so much for your help in getting me organised!"
"I just wanted to say thank you for your time and patience in sorting our holiday out it is really appreciated"
Sue & Family
"We would like to say a very big thank you, to you and your team, for your so valued advice on our special holiday.
Everything was absolutely great, from the airlines, campervan hire and the hotels which you helped us choose we were very impressed with all the service we had form you as we had never done this sort of holiday before and would certainly travel with you again."
Mr & Mrs R Martin
"We have just returned from our first holiday in Australia booked through your company, and I thought I would write and thank you for the efficiency and expertise that you showed in organising the trip for us."
"We had a wonderful time in NZ these last 3 weeks. All flights etc worked as advertised, and even the luggage turned up in the right places!
Thank you for your time in booking everything etc, and hopefully we’ll be in touch for another trip sometime in the future."
Phil Whalley and family
"We have just returned from 3 weeks downunder, along with time in Singapore and Hawaii and would like to say a huge thank you for all that you did with regards to our fantastic holiday.
Everywhere we went the flights were always on time and the accommodation literally got better in every resort that we went to.
We would have no hesitation in both using yourselves again and more importantly recommending yourselves to any people interested in going to Australia in the future."
Neil and Julie Snowdon
"I have just got back to work after my trip to Australia and would like to say how please I was with all your arrangements – everything went without a hitch.
The girls and I had a fabulous time and I would like to thank you for your help in making this a trip to remember!!"
"Just to thank you once again for all your planning and preparation for our trip to Australia. You did such an amazing job and everything went really well and according to schedule. We were really thrilled with our agent!!!"
"Just thought I would let you know that my trip to Oz went like clockwork, and everything was just wonderful, and would just like to thank you so much again for making it all possible."
"I have just arrived back home from my two week break to Sydney, I wanted to let you know that it has been the best holiday I have ever been on. Have been able to see and go to many places during my stay and was so please with the once in a lifetime opportunity to experience the ultimate Australian holiday.
Thank you for your patience and kind attention during this very important holiday for me. If I book another holiday to Australia, it would certainly be with Freedom Australia"
Mr Jamie Brown
Tell us about your experience
Thank you to everyone who has sent emails, letters and postcards. We love to hear about your experiences so please keep them coming!
Write to us at
Freedom Australia & New Zealand
Centurion House, Railway Street, Hertford, SG14 1AP